Currently Accepting New 1:1 Coaching Clients
coach@paulmcdermottcoaching.comSheffield · Coaching Globally
About Paul

Technical depth. Human clarity.

I help professionals and technical leaders create space to think clearly, lead calmly, and build resilient systems around the way they work and live.

28Years in IT
ICFLevel trained
100%Confidential
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Paul McDermottCoach for technical leaders, professionals and people navigating change.
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The story

From IT operations to transformational coaching.

Paul’s coaching is built on nearly three decades inside technical environments: the pressure, the complexity, the constant context-switching, and the expectation to keep systems — and people — running.

That experience gives his coaching a grounded, practical quality. He understands the world of technical professionals because he has lived it: starting from the service desk, growing through infrastructure and operations, and eventually leading teams through change, incidents, decisions and delivery pressure.

Today, Paul combines that real-world credibility with professional coaching practice to help clients create clarity, resilience and a better way of operating.

"The work is not about becoming someone else. It’s about removing the noise so the strongest version of you can lead with confidence."

Career map

A journey shaped by systems, service and people.

The timeline keeps the page visually strong while making Paul’s background easy to scan.

01

Service Desk Foundations

Hands-on experience solving real problems under pressure, building empathy for users and learning how trust is earned one interaction at a time.

02

Infrastructure & Technical Depth

Developing technical credibility across networks, platforms and operations, with certifications including CCNA, VMware VCP, MCSA and PRINCE2.

03

IT Operations Leadership

Leading people, managing stakeholders and navigating the human complexity behind high-performing technical teams.

04

Professional Coaching

Bringing ICF-level coaching practice into a calm, confidential space where professionals can think, decide and move forward with structure.

Coaching philosophy

A practical space to debug the patterns that hold you back.

Paul’s coaching style blends calm challenge, structured reflection and real-world pragmatism. It is supportive, but never vague.

1

Safety first

A confidential, non-judgemental space where you can say what you really think and test what you really want.

2

Clarity over noise

Cut through overwhelm, assumptions and competing priorities to identify what is actually happening.

3

Action that compounds

Small, practical commitments between sessions create momentum without adding more pressure.

4

Human systems

Leadership, resilience and performance improve when the person and the environment are understood together.

Credentials

Credibility that feels human, not corporate.

The goal is to show authority without making the page feel dry or overly formal.

28

28 years in IT

Experience across service desk, infrastructure, operations and leadership gives Paul practical insight into modern professional pressure.

ICF

ICF-level trained coach

Coaching rooted in recognised professional standards, ethics and reflective practice.

IT

Technical credibility

CCNA, VMware VCP, MCSA and PRINCE2 experience help Paul understand the language and reality of technical work.

Beyond the work

Grounded by Sheffield, the Peak District and music.

The human side matters.

Paul is a Sheffield lad who calls the Peak District home when he needs to reset. Outside coaching and IT, he plays guitar in a local covers band — a reminder that performance, rhythm and trust all depend on listening well.

What clients can expect

  • A calm, confidential conversation.
  • Questions that reveal the real pattern.
  • Practical next steps, not generic advice.
  • A coach who understands pressure and complexity.
Ready to begin?

Start with a conversation.

No pressure and no performance. Just a focused discovery call to understand where you are, what you want to change and whether coaching is the right next step.